SHIPPING UPDATE: Due to high numbers of orders some minor delays to orders dispatching may be experienced this week.
UK SHIPPING
Standard 3 - 5 Business Day (Royal Mail Tracked): £3.99 or FREE TODAY on orders over £75Premium Next Day (DPD): £6.00 - SUSPENDED
Order before 2pm for same day dispatch (Mon - Fri, excluding bank holidays)
DPD Next Business Day orders placed on a Friday before 14:00 will be received the following Monday. DPD orders placed after 14:00 on Friday and over the weekend will be received the following Tuesday.
Bank Holiday Fridays and Mondays do not count as a business or dispatch day.
Please note:
Processing times may vary during peak periods
(Black Friday/Cyber Monday, Christmas or the launch of a sale or discount code).
In this instance there may be a delay to our normal postage service schedule. Requests to cancel/change orders may not be able to be fulfilled during peak periods. We apologise in advance for any inconvenience this may cause. Under these circumstances we cannot refund any money for paid delivery options.
TRACK YOUR ORDER
UK orders will all receive shipping confirmation & a tracking number via email upon dispatch. All DPD orders will receive an SMS message outlining a 1 hour delivery window if a phone number was provided at checkout.
NORTHERN IRELAND 3 - 5 Day (Royal Mail Tracked): £3.99 or FREE on orders over £75
THE HIGHLANDS:
Due to courier restrictions out of our control, next-day delivery is not guaranteed for the highlands of Scotland, we apologise for any inconvenience.
JERSEY, GUERNSEY, ISLE OF MAN
Services currently suspended, we are working to find a solution, apologies for any inconvenience
EU SHIPPING
All European orders are shipped via DPD or DHL. Carriers are selected based on the most efficient delivery. Transit times vary dependent on location, between 4-8 days.
| Country | Service & Transit Time | Cost |
| France | Orders under £130: DHL International (3-6 business days) | £5.99 |
| Belgium | Orders under £130: DHL International (3-6 business days) | £5.99 |
| Poland | Orders under £130: DHL International (6-8 business days) | £6.00 |
| Luxembourg | Orders under £130: DHL International (3-6 business days) | £8.00 |
| Czechia | Orders under £130: DHL International (4-6 business days) | £8.00 |
| Austria | DPD Road Service (6-8 business days) | £8.00 |
| Sweden | DPD Road (6-8 business days) | £12.00 |
| Finland | DPD Road (6-8 business days) | £14.00 |
| Ireland | DPD Road Service (4-5 business days) | £12.00 |
| Greece | DPD Road (6-8 business days) | £14.00 |
| Country | Service & Transit Time | Cost |
| France | Orders under £130: DHL International (3-6 business days) | £5.99 |
| Belgium | Orders under £130: DHL International (3-6 business days) | £5.99 |
| Poland | Orders under £130: DHL International (6-8 business days) | £6.00 |
| Luxembourg | Orders under £130: DHL International (3-6 business days) | £8.00 |
| Czechia | Orders under £130: DHL International (4-6 business days) | £8.00 |
| Austria | DPD Road Service (6-8 business days) | £8.00 |
| Sweden | DPD Road (6-8 business days) | £12.00 |
| Finland | DPD Road (6-8 business days) | £14.00 |
| Ireland | DPD Road Service (4-5 business days) | £12.00 |
| Greece | DPD Road (6-8 business days) | £14.00 |
All International orders placed before 14:00 (Monday - Friday) will be dispatched same day (except during Bank Holidays).
TAXES:
All taxes are included on the cost of the product, we will ensure any fees will be covered so you wont incur any additional costs.
TRACK YOUR ORDER
International orders will all receive shipping confirmation & a tracking number via email upon dispatch.
Please note: During peak periods such as Black Friday/Cyber Monday, Christmas or the launch of a sale or discount code processing times may vary. In this instance there may be a slight delay to our normal postage service schedule. Requests to cancel/change orders may not be able to be fulfilled during peak periods. We apologise in advance for any inconvenience this may cause. Under these circumstances we cannot refund any money for paid delivery options.
USA SHIPPING
All USA orders are shipped at a flat rate of £30 via Fed-Ex. Transit times vary dependent on location, between 5-7 days.
USA shipping is currently only offered to mainland United States locations.
TAXES:
All taxes are included on the cost of the product, we will ensure any fees will be covered so you wont incur any additional costs.
ANY QUESTIONS?
Please contact shop@dixxon.co.uk if you have any questions. We aim to deliver all orders as quickly as possible. Delivery times stated on the website are not a full guarantee and are based on approximations. This is due to third party factors, that may cause delays.
FREE DELIVERY TERMS:
- Free delivery offer restricted to UK, France, Germany, Netherlands, Belgium. Shipping to other locations remains at the prices stated below.(We are working hard to be able to offer shipping promotions to more areas, please bear with us.)
- Minimum order value £25.00
- Free delivery offer limited to standard delivery and does not apply to next day services
- Free delivery offer cannot be applied to any orders placed before the start of the promotion even if not yet dispatched.
- Offer starts at 10:00 26/01/25 and ends at 23:59 26/01/25 although Dixxon UK reserve the right to restrict or end this offer at our discretion without notice - THIS PROMOTION HAS NOW ENDED.
