UK SHIPPING:

    Standard 3 - 5 Business Day (DPD):   £3.99 or FREE on orders over £75

    Premium Next Day (DPD) - £5.99
    Order before 2pm for same day dispatch (Mon - Fri, excluding bank holidays)

    DPD Next Business Day orders placed on a Friday before 14:00 will be received the following Monday. DPD orders placed after 14:00 on Friday and over the weekend will be received the following Tuesday.

    Bank Holiday Fridays and Mondays do not count as a business or dispatch day.
    Please note: During peak periods such as Black Friday/Cyber Monday, Christmas or the launch of a sale or discount code processing times may vary. In this instance there may be a slight delay to our normal postage service schedule. Requests to cancel/change orders may not be able to be fulfilled during peak periods. We apologise in advance for any inconvenience this may cause. Under these circumstances we cannot refund any money for paid delivery options. 

    TRACK YOUR ORDER

    UK orders will all receive shipping confirmation & a tracking number via email upon dispatch. All DPD orders will receive an SMS message outlining a 1 hour delivery window if a phone number was provided at checkout.

    Shipping Updates:

    - Norway & the Canary Islands shipping suspended
    We apologise for any inconvenience.


    JERSEY, GUERNSEY, ISLE OF MAN:

    Services currently suspended, we are working to find a solution, apologies for any inconvenience

    NORTHERN IRELAND & THE HIGHLANDS:

    Due to courier restrictions out of our control, next-day delivery is not guaranteed for either Northern Ireland or the highlands of Scotland, we apologise for any inconvenience.  

    EU SHIPPING:

    All European orders are shipped via DPD or Skynet. Carriers are selected based on the most efficient delivery. Transit times vary dependent on location, between 4-8 days. 

      Country  Service & Transit Time Cost
      France
      Germany
      Netherlands
    Orders under £130: DHL International  (3-6 business days)
    Orders over £130:
    DPD Road Service (6-8 business days)
    £6.00
      Belgium Orders under £130DHL International  (3-6 business days)
    Orders over £130DPD Road Service (4-5 business days)
    £6.00
      Poland Orders under £130DHL International  (6-8 business days)
    Orders over £130: DPD Road Service (6-8 business days)
    £6.00
      Luxembourg Orders under £130: DHL International  (3-6 business days)
    Orders over £130: DPD Road Service  (4-5 business days)
    £8.00

      Czechia
      Denmark
      Hungary
      Latvia
      Portugal
      Slovakia
      Slovenia

    Orders under £130DHL International  (4-6 business days)
    Orders over £130DPD Road Service (6-8 business days)
    £8.00

      Austria
      Spain
      Italy
      Estonia
      Lithuania

    DPD Road Service (6-8 business days) £8.00
      Sweden
      Switzerland
    DPD Road (6-8 business days) £12.00
      Finland
      Norway
      Romania
    DPD Road (6-8 business days) £14.00
      Ireland DPD Road Service  (4-5 business days) £12.00
      Greece DPD Road (6-8 business days) £14.00


    All International orders placed before 14:00 (Monday - Friday) will be dispatched same day (except during Bank Holidays).

    TAXES:

    All taxes are included on the cost of the product, we will ensure any fees will be covered so you wont incur any additional costs.

    TRACK YOUR ORDER

    International orders will all receive shipping confirmation & a tracking number via email upon dispatch. 

    Please note: During peak periods such as Black Friday/Cyber Monday, Christmas or the launch of a sale or discount code processing times may vary. In this instance there may be a slight delay to our normal postage service schedule. Requests to cancel/change orders may not be able to be fulfilled during peak periods. We apologise in advance for any inconvenience this may cause. Under these circumstances we cannot refund any money for paid delivery options.  

    USA SHIPPING:

    All USA orders are shipped at a flat rate of £30 via Fed-Ex. Transit times vary dependent on location, between 5-7 days.
    USA shipping is currently only offered to mainland United States locations.

    TAXES:

    All taxes are included on the cost of the product, we will ensure any fees will be covered so you wont incur any additional costs.

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    ANY QUESTIONS?

    Please contact shop@dixxon.co.uk if you have any questions. We aim to deliver all orders as quickly as possible. Delivery times stated on the website are not a full guarantee and are based on approximations. This is due to third party factors, that may cause delays.